Customer Service Centres

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file icon Call centre article, page 2hot!Tooltip 05/11/2010 Hits: 583

Read about our call centre campaign in the Melbourne Times.

Download page two of the article here.

file icon Call centre article, page 1hot!Tooltip 05/11/2010 Hits: 541

Read about our call centre campaign in the Melbourne Times.

Download page one here. 

 

file icon Call Centre summaryhot!Tooltip 12/07/2009 Hits: 636

Our survey results and report tracks the growth of our nation’s call centres and the aspirations and workplace experiences of the workers in them. As our report shows, new issues emerge and some things stay the same.

 

For more information, read the four-page summary.

file icon Call centre report summaryTooltip 11/26/2009 Hits: 21
Our survey results and report 10 years on, tracks the growth of our nation’s call centres and the aspirations and workplace experiences of the workers in them. As our report shows, new issues emerge and some things stay the same.
 
For more information download a copy of the summary.
March 2007 Industry Newsletter for the Customer Service Centres Industry
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